English further down

Je discutais l’autre jour avec une amie / collègue concernant les tarifs spéciaux offerts par les lignes aériennes pour des cas de voyages reliés à des urgences familiales. Ces tarifs sont généralement seulement disponibles pour des voyages internationaux et dans le cas d’un décès ou “décès imminent” …. J’ai réalisé par la suite que je pourrais, sous peu, avoir besoin d’utiliser ces tarifs… :(

Selon la page officielle d’Air Canada:

personnes qui doivent prendre l’avion en raison du décès ou du décès imminent (soins intensifs, crise cardiaque, phase terminale de cancer, accident grave) d’un membre de leur famille immédiate.

Veuillez noter que ces tarifs spéciaux représentent une réduction fixe sur certains pleins tarifs sans restrictions, pour certaines liaisons internationales seulement. Aucune autre réduction n’est applicable. Les tarifs pour urgence familiale sont offerts uniquement pour des vols aller-retour assurés par Air Canada et Jazz.

Dans bien des cas, il est possible d’obtenir de meilleurs tarifs en magasinant en ligne à aircanada.com. Les tarifs pour urgence familiale visent à offrir le maximum de souplesse pour les passagers qui doivent voyager à l’occasion d’une urgence familiale, mais ils ne représentent pas nécessairement les meilleurs tarifs du marché.

Pour bénéficier de ces tarifs réduits, il faut réserver directement avec Air Canada en mentionnant le code de référence CIC*160/33 ou ACP #671717. Comme Air Canada mentionne que ces tarifs sont pas nécessairement les plus bas disponibles, je suggère de vérifier es autres tarifs disponibles via un engin de recherche de tarifs comme Kayak.

Voir l’information détaillé sur le site d’Air Canada.

———————————

I was discussing the other day with a friend é colleague about special fares offered by airlines for travel related to bereavement or family emergencies. These fares are generally only available for international flights and in the case of death or “imminent death” … I realized afterwards that I may, shortly, find the need to use these fares… :(

According to the Air Canada official page:

for those who need to fly due to the death or imminent death (e.g., the patient is in intensive care, has suffered a heart attack, is in the final stages of cancer, has been in a serious accident, etc.) of an immediate family member.

Please note that special bereavement fares represent a fixed discount off specific, unrestricted, full fares on certain international routes only, and that no other discount may be applied. Bereavement fares are available only for round-trip bookings on flights operated by Air Canada and Jazz.

In many instances, a lower-priced fare may be found by shopping online at aircanada.com. Bereavement fares are intended to provide maximum flexibility for passengers who must travel during a time of family emergency but are not necessarily the lowest fares available.

To take advantage of these fares, you have to book directly with Air Canada and mention the reference code CIC*160/33 ou ACP #671717. Since Air Canada states that these fares are not necessarily the lowest ones available, I would suggest checking for other available fares available using an airfare search engine like Kayak.

See detailed information on the Air Canada site.

Tagged with:  

Sigh… network problems at Frankfurt airport which caused the loss of the weather network data connection to the air traffic control tower had FRA closed for almost an hour this morning between 6:35 and 7:25 (Germany time).

… which had my moms flight AC9132 (codeshare with Lufthansa LH1051) returned back to Dresden from Frankfurt since the latter was closed.

(updated this info 8:34 EST)

The airport was shrouded by fog and the control tower had no access to weather data, forcing the cancellation of all flights.

Airport operator Fraport (FRAG.DE) said 38 departing flights and 37 flights scheduled to arrive were cancelled while 25 mostly long distance flights en route toward Frankfurt were re-directed to Cologne airport, about 200 km (120 miles) away.

The mysterious flight tracking tools have either no information except for FlightStats which shows AC9132 / LH1051 as being “diverted” (!) … and “This flight landed at different airport then it was originally destined to.”

Problem is it doesn’t show where it was diverted to and landed (yet) but I know it has since it was my mom who left me a message with brief details about the closing of Frankfurt and flying back to Dresden and then back to Frankfurt.

Anyhow, she made it back to Frankfurt (FRA) but instead of connecting as usual onto the AC875 flight to Montreal, they’ve booked her on LH470 to Toronto … and ultimately to Montreal on one of the Air Canada Montreal-Toronto shuttles… so far it’s looking like a 5 hour delay all in all, if all goes well to get from FRA to YYZ … and then from YYZ to YUL. Oh wait, it’s snowing here in Montreal!

As of 8:30am EST, LH470 from FRA to YYZ was delayed at least 35 minutes based on the last update ; originally schedule to leave at 1:30pm (FRA time) … now it’s 2:30pm there, and the LH470 flight status shows it as stills scheduled to leave at 2:05pm … with the note:

It is currently later at the departing airport than the expected departure time and the flight is not yet active. This may indicate a delay or cancellation. It may also be that the departure information has not reached one of our data sources yet.

The joys of flying… and networks… and weather networks…

Footnote: She was also on AC875 flying into Montreal when it got lengthily delayed another time … September 11, 2001.

Tagged with: